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Shipping Policy

Shipping Policy

Effective Date: January 1, 2025

Thank you for visiting and shopping at titanorris.com. This Shipping Policy explains how TITANORRIS UMBRIA INC (“we”, “us”, or “our”) processes and ships orders.

1. Shipping Locations

We currently offer shipping to:

  • United States

  • Selected international destinations

If your location is not available at checkout, please contact us for assistance.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

  • During high-demand periods or promotions, processing times may be slightly extended.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

3. Shipping Methods and Delivery Time

Estimated delivery times (excluding processing time):

  • United States: 5–10 business days

  • International Orders: 7–15 business days

Delivery times are estimates and may vary due to carrier delays, customs clearance, weather conditions, or other factors beyond our control.

4. Shipping Fees

Shipping fees are calculated and displayed at checkout unless otherwise stated.
Occasional free shipping promotions may apply and will be clearly indicated on the Site.

5. Tracking Information

Once your order has shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update.

6. Customs, Duties, and Taxes

For international orders:

  • Customs duties, taxes, or import fees may apply depending on your country’s regulations

  • These charges are the responsibility of the customer

We are not responsible for delays caused by customs inspections or clearance procedures.

7. Incorrect Address or Failed Delivery

Please ensure that all shipping information is accurate at checkout.

We are not responsible for:

  • Orders delayed or lost due to incorrect or incomplete addresses

  • Failed deliveries caused by the recipient’s unavailability

If a package is returned to us due to an incorrect address, reshipping fees may apply.

8. Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the delivery date.

We will work with the carrier to investigate and provide a reasonable solution in accordance with our policies.

9. Delays Beyond Our Control

We are not liable for shipping delays caused by:

  • Shipping carriers

  • Customs clearance

  • Natural disasters or force majeure events

10. Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Email: support@titanorris.com
Company: TITANORRIS UMBRIA INC
Address: 1416 Pear1 St, Boulder, C0 80302, United States